top of page

Terms and Conditions (GTC)

  1. Scope


    1. For all orders placed in the online shop of


      Oceamo e.U.

      Schulstraße 5

      A-3200 Ober Grafendorf


      Managing Director: Dr. Christoph Denk


      the following terms and conditions apply - valid at the time of the order.


    2. Different GTCs of the customer will not be recognized by Oceamo e.U. unless expressly confirmed in writing. The mere omission of a contradiction does not count as recognition.

    3. The product range in the online shop of Oceamo e.U. is aimed exclusively at persons, who have reached the age of 18 years.

    4. The customer can call up the currently valid GTC and print it out at any time.

  2. Conclusion of contract

    1. The customer can select products from the assortment of the online shop of the seller Oceamo e.U. without commitment and collect them via the button "Add to cart" in a shopping basket. Clicking on the symbol of the shopping basket allows customer to view, change and delete all products. Shipping costs are also shown here. The shipping is free from a shopping value of 50 € (within Austria).

    2. Subsequently the customer can reach the payment page within the shopping basket by pressing the "To checkout" button. After entering the shipping details and selecting the payment method, the general terms and conditions including the cancellation policy can be viewed and accepted. Customer can complete the order by pressing the „Buy Now” button. During the ordering process, the customer can view the shopping cart at any time, make changes or cancel the order.

    3. After completion of the order process, the customer will receive an automatic order confirmation to the specified e-mail address, which can be printed if necessary. This automatic acknowledgment of receipt merely documents that the customer's order has been placed with the seller Oceamo e.U. and does not represent an acceptance of the purchase offer. The purchase contract is only concluded when the seller sends the ordered product to the customer within a maximum of 14 days or sends a second email within a maximum of 14 days with the specific order confirmation. Customer receives the invoice in PDF format with the order confirmation.

  3. Prices

    1. All prices listed on the product pages include VAT and all other price elements and are exclusive of the respective shipping costs. Further information about shipping costs can be found on our website. When shipping abroad, the consumer will be charged the Austrian VAT.

    2. The price at the time of the order applies.

  4. Payment types

    1. Payment is made by credit card (for example Visa or Mastercard), PayPal or bank transfer. In case of bank transfer the order will be on hold on until receipt of the payment on Sellers account. After a period of 14 days, the order will be canceled by the seller.

  5. Transport damage

    1. The delivered goods must be inspected immediately upon receipt for completeness and damage. Transport damage must be reported to the responsible transport company within 24 hours.


  6. Reservation of proprietary rights


    1. The goods remain the property of the seller until full payment of the purchase price.


  7. Cancellation policy


1. Right of revocation / right of withdrawal


You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

Opened products can not be revoced.. 

To exercise your right of withdrawal, you must contact us


Oceamo e.U.

Schulstraße 5

A-3200 Ober Grafendorf


Tel.: +43 (0) 650 220 9329



by means of a clear statement (for example, a letter sent via post or e-mail) about your decision to withdraw from this contract. You can use sample withdrawal form below, but it is not mandatory. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of right of withdrawal before the expiry of the withdrawal period.

        2. Consequences of the revocation


If you withdraw from this Agreement, we have to return all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the cheapest standard delivery we offer) immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged fees for this repayment.

We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.


You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.


Withdrawal form

(If you want to cancel the contract, please fill out this form and send it back)



Oceamo e.U.

Schulstraße 5

A-3200 Ober Grafendorf



I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)


- Ordered on (*) / received on (*)


- Name of consumer(s)


- Address of consumer(s)


- Signature of consumer (s) (only on paper)


- Date


(*) Delete as appropriate.​

       8. Limitation of Liability / Warranty


The provisions of the Austrian consumer protection law valid at the time of the closure of contract apply for customers of the online shop.

The six-month warranty begins with the transfer of risk.

       9. Complaints / Dispute Resolution


  1. Complaints can be addressed by the customer directly to the seller under the e-mail address

  2. The seller is available for questions, appeals and complaints on the phone number +43 (0) 650 220 9329 or by e-mail under

  3. The EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to settle disputes in connection with their online order without the intervention of a court. The Dispute Settlement Platform can be reached at the following link:

  4. The seller agrees to buyers to participate in an alternative dispute resolution procedure with the following dispute settlement body: Internet Ombudsman: http: //

    10. Final provisions

Jurisdiction and place of performance is St.Pölten, Austria.


As of June 2021

bottom of page